You got a letter from us. Here is what it is, and what it isn't.

This is an automated check, not a legal determination. A score here does not mean a site is legally compliant or non-compliant; it means an automated scan found (or did not find) certain common, well-documented accessibility problems. A full picture would also need a manual review, which this report is not.

It isn't affiliated with the state, the Department of Justice, or any regulator. It only catches what a computer can catch; a full review would need a person to look too. I'm not a lawyer and this isn't legal advice.

New York State and local government websites must meet a set of accessibility standards called WCAG 2.1 AA. Governments and districts with a population under 50,000, and all special districts (fire, water, library, and similar), have until April 26, 2028. Larger entities have until April 26, 2027. This comes from a federal rule (Title II of the Americans with Disabilities Act, as updated in 2026), not from any state or local requirement, and not from us.

The rule itself, on the Department of Justice's site: ADA.gov's fact sheet on this rule

If it's useful, I can check any other pages on your site the same way. I can also put together a fixed price for fixing what this scan found, and a lower monthly option to keep catching new problems as your site changes. No pressure either way. If you'd rather just have the free report and nothing else, that's genuinely fine, and I'd still like to know if the report itself was useful or confusing, since I'm trying to make this as clear as possible for people running a town website with a small staff.

The prices are the ones printed on your report; the full breakdown is on the What it costs page.

AccessKeep is run by John Oh. We fix accessibility problems on small organizations' public websites, then keep checking them so the problems don't come back. No widget, no plugin: the fix goes into the site itself.